Mortgage Industry Trends

Communication is the Key to Client Satisfaction

Communication is key in any successful relationship be it with your significant other, mother or mortgage technology vendor.  Whether it is a request for an integration or feature development, being responsive with clear, accurate information is a key component of driving client satisfaction. For a technology organization to deliver on that, it is often a lot harder than it sounds.…

Continue Reading

Mortgage Industry Trends

Digital Labor is a Workforce Waiting to Be Exploited

The mortgage industry has gone digital, in parts. Full adoption has been curtailed because operationalizing digital labor takes concentrated care and feeding to truly realize the full value this workforce can bring to your business. Without it, automation will continue to be applied here or there, change management will remain a struggle and where you are using digital labor will…

Continue Reading

Mortgage Compliance

“C” MERS® Compliance Differently

The mere definition of the word compliance can have a negative connotation. According to Merriam-Webster compliance is defined as: 1a: the act or process of complying to a desire, demand, proposal, or regimen or to coercion 1b: conformity in fulfilling official requirements The mortgage industry has certainly had its fair share of official mandates over the years to make compliance managers and senior leadership…

Continue Reading

Mortgage Industry Trends

Cloud Coverage: Its Always Sunny in the Cloud – Common Myths (Part 2)

I’m back with my second post myth busting common beliefs about the cloud. Part 1 discussed myths surrounding deployment and cost .  Today’s post focuses on our final three cloud myths surrounding security, development and scalability. 3. Myth: The Cloud is less secure then traditional hosting Or Cloud providers will be responsible for all aspects of data security All these…

Continue Reading

Mortgage Industry Trends

Cloud Coverage: Its Always Sunny in the Cloud – Common Myths (Part 1)

Welcome back to the series Cloud Coverage. Even now, after years of success, cloud computing is awash in misconceptions and erroneous assumptions about its impact on businesses, software development and software management. This blog entry and one next week will discuss some of the most common cloud misconceptions. There is a lot to share so I am breaking the content…

Continue Reading