We are now in unprecedented times, and the importance of verifications and reverifications are even more heightened as the industry deals with the current health crisis triggering a tsunami of unemployment and economic strain. Advancements have been made in the industry to streamline the verification process, certainly helpful in a time like today, which ends up having a downstream…
The most effective loan quality technology should create transparency and consistently track quality metrics across the team and the business. Automation plays a critical role in creating purified data, taking on the brunt of audit tasks, facilitating auditor workflows and focusing staff on managing system identified exceptions. Accurate centralized reporting is also a key benefit and critical for establishing and…
Laughing, we didn’t! Just kidding but not really! Communicating post close defects upon discovery was certainly not on anyone’s service level agreement back in the early days of doing post close audits. The technology just wasn’t there to help facilitate it. Lenders typically received findings from their outsourced quality control (QC) provider 60, sometimes 90, days out from the time…
The idiom, “it all comes out in the wash”, according to one of two Merriam Webster definitions, is used to say that the truth will be known in the future. The same can be said about what will come out in an effective loan quality management process. Pre close reviews can be thought of as “pretreatment” of loan file data…
Following the great interest we had in our 2019 six-part blog series, “Millennials Mortgage Process,” which followed one of our colleagues on her home buying journey, we are back in 2020 with a new take on generational perspectives in the mortgage industry. Riffing off a fairly well-known and controversial 2019 meme, “Ok, Boomer,” we are kicking off our “Hey, Boomer.”…
With the mortgage business projected to be a little tougher in 2018, the industry needs to find ways to produce and close loans more efficiently. The obvious answer is through the increased use of technology. But, are lenders prepared to invest the time and money needed to implement such technology? Lenders can continue to do business as they’ve done in…
