When LoanLogics signs a new client, both for outsourced quality control and those using our LoanHD® audit platform, it’s common place for an account manager to check in to see if we are delivering as promised. We work with clients to assess the value of our technology, timeliness of our services and responsiveness of our support. This touch base also…
LoanLogics and members of the team have been fortunate to be recognized for contributions to the mortgage industry through numerous awards and industry honors, as well as by being asked to speak at various conferences and events throughout the year. Our most recent accolade was from HousingWire for their Tech100™ award which led to an interview with one of HousingWire’s…
Especially now when loan officers, processors and underwriters are slammed with volume, borrowers can become easily frustrated with a mortgage origination experience that is primarily driven by peoplepower. The manual classification of documents and extraction of data from them for entry into other systems can be the first weak link in a chain that causes errors. It makes for a…
Last week, LoanLogics participated in the California Mortgage Bankers Association’s Mortgage Innovators (virtual) Conference, as both a sponsor and exhibitor. During the two-day event, we were featured during a 2020 Housingwire Tech 100 sponsor spotlight break. One of the publication’s managing editors, Brena Nash, sat down with me on a video chat to answer three questions about what driving factors…
Communication is key in any successful relationship be it with your significant other, mother or mortgage technology vendor. Whether it is a request for an integration or feature development, being responsive with clear, accurate information is a key component of driving client satisfaction. For a technology organization to deliver on that, it is often a lot harder than it sounds.…
The mortgage industry has gone digital, in parts. Full adoption has been curtailed because operationalizing digital labor takes concentrated care and feeding to truly realize the full value this workforce can bring to your business. Without it, automation will continue to be applied here or there, change management will remain a struggle and where you are using digital labor will…
