In a prior post, we discussed how a frictionless transaction experience increases the likelihood a seller will return to do business with an investor. Now, we turn our focus to the role investors can have helping sellers improve the quality of their loans, which will further strengthen the relationship and foster repeat business between the two parties. Most professionals welcome…
Retail lenders and industry vendors alike will tell you they are investing in improving the customer experience to capture and retain new business. A result of a competitive market, choosing which lender to go with has become less about price and more about the experience borrowers have engaging with a lender’s brand. To deliver, retail lenders are focused on: Online…
How intimidating is the world of pipeline hedging? Have you ever stood before an audio mixing console in wonderment? The world of audio and hedge systems are related more than you may think. Mortgage originators want to price loans in such a way to make a profit margin. Pipeline risk managers endeavor to keep most of the margin with little…
