The mortgage industry is adjusting to drastic market changes. Volume declines, macro global trends (i.e. war, supply chain) and the economy (i.e. inflation, rising rates) remain in our purview, adding to the uncertainty across industries. To realign with current volumes and offset rising costs, many have turned to staff reduction, evidenced by a survey of lenders at a recent…
Outsourcing quality control (QC) to a third-party audit service provider doesn’t have to be an all-or-nothing approach. Some third-party providers offer flexible outsourcing options that allow a lender to manage portions of their own workload internally and outsource others. LoanLogics likes to call this type of workflow sharing “hybrid loan quality control,” or “hybrid QC.” This ability to bifurcate or…
Picking the right loan quality control partner (QC partner) can feel a lot like dating. You read about them online, maybe you ask a few friends what they know about them. Once you finally opt to meet, you enter into that “getting to know one another” period where you ask the basic questions to get a feel for whether or…
For many small to mid-sized lenders the decision to insource vs outsource quality control (QC) tends to weigh heavily on resource capacity, skillset and cost. For over 15 years I’ve talked with hundreds of lenders about the reasons they choose one over the other and their answers may or may not surprise you. Many say they don’t have the expertise,…
Remember the song, “It Takes Two” by Rob Base and DJ E-Z Rock? This late 1980’s classic carries the hook, “It takes two to make a thing go right. It takes two to make it outta sight.” I heard this song recently and thought about the work I do As the leader of LoanLogics’ audit service delivery team, and as…
They say that anyone who represents themselves in court has a fool for a client. I am not calling any lender a fool. But, there are situations that require an expert in order to achieve the desired result. Even with all of the recent changes in the GSE Representation and Warranty framework and HUD’s Indemnification Policy, lenders still have uncertainty…
