When we launched LoanLogics® IDEA OnDemand back in April, we knew it was a tool primed to transform loan production. This became increasingly clear, as we watched volumes shoot through the roof this summer. We saw how manpower alone could not efficiently manage the mushrooming mortgage document processing workload. Over the last few months while talking with lenders about the…
Mortgage servicers and subservicers are responsible for processing servicing transactions for thousands, if not millions, of loans daily. As LoanLogics VP of Loan Servicing Consulting, helping lenders navigate MERS compliance, I am already starting to see and hear firsthand how the pandemic is impacting this segment of the industry. Business continuity, portfolio management and borrower stability are at the forefront…
Most independent annual reviews of 2019 MERS® compliance are now concluded and our attention is now locked on managing this year’s responsibilities amid a global pandemic. Last year, LoanLogics found, yet again, that inadequately documented procedures leading to misinformation and omissions remained a challenge for servicers. This was even more pervasive as staffing changes occurred within an organization. With 2020…
Back in July, MERS sent a reminder notification to its customers about their upcoming 2019 eQA Plan responsibilities. During that same time, I penned a blog to help servicers begin those preparations in a timely and well-executed manner with their 3rd party provider. Part of that guidance recommended starting the process three to four months out from the time of…
