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A New Twist on the One Stop Shop

With the CFPB cracking down on Marketing Services Agreements (MSAs) many lenders exited such agreements with Realtors and Builders. These are Agreements that were intended to increase business to the lender and provide some additional income to the Realtor and Builder. For some, it was nice while it lasted. For others, they were glad to see the MSAs go away.…

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Mortgage Industry Trends

New Year, Old Idea

With the New Year comes the rise in interest rates and the decline of the refinance. That means that lenders need to concentrate their attention on Realtors and Builders for new business in the New Year. Hopefully, originators remember how to do that. This brings us back to good old customer service. Customers, the Realtors, builders, and buyers, require attention…

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Mortgage Industry Trends

Online Applications Present New Challenges

More and more lenders are providing consumers with online capabilities to obtain information about products offered and make application for a mortgage loan. More and more consumers desire and expect these capabilities when making their decision on which lender they choose. To stay competitive as a mortgage lender you need to offer the consumer the option to communicate through online…

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Mortgage Industry Trends

Online Apps Are Nice But Don’t Forget The Realtors

Today, to reach and service more potential homebuyers, lenders need to embrace technology with the use of an online application process. Millennials expect it, and others are starting to get used to it. However, with refinancing opportunities dwindling lenders need to once again concentrate their production attention on the purchase business. According to a recent Freddie survey, that business still…

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