It was a ground-breaking movie – Where the Boys Are. In 1984, they remade the 1960 Connie Francis’ movie, about four college girls who decided they wanted some fun, adventure, and romance. To find it, they had to go where the boys were – spring break in Ft. Lauderdale, Florida. This remake was shown as something new for the day. Girls stepping…
Tag: Borrower Experience
Are You Lagging Behind in the Digital Age?
It should come as no surprise to anyone in mortgage lending that the industry has been a little late in the adoption of new technologies to help streamline our business. Some of this may be because in the past several years, during the refi boom, business literally came walking through the door. It was all lenders could do to keep up…
Thank Goodness for Social Media
Don’t know about you but we were hit pretty hard by the recent Nor’easter that hit Philly and other areas of the Northeast. We were without power for more than 3 days. Not good! We had no contact with the outside world, no TV, no radio, and no landline phone. We had no way of knowing what was happening and…
More Home Buyers Flying Blind on Purchases
With home prices rising, a limited inventory, and increased mortgage rates more home buyers are making offers on properties sight-unseen. Home inventories are shrinking and buyer demand increasing makes it more difficult for buyers to find a home. Nearly 20% of the homes recently sold were above their asking price. This trend is expected to continue with the number increasing.…
Education is a Good Foundation to Build Homeownership
It may be hard to believe, but many consumers still believe they need at least 20% down and a 750-credit score to even think about buying a home. That’s not only among first-time buyers. Others, including repeat buyers, are intimidated by the home buying and financing process. So many new rules, so much paperwork, so much time and effort. It…
Customer Service is Still King
Although 2018 may be the year of technology, customer service will still reign supreme. How you treat your customers and service their needs will determine your success. Mortgage lenders, as well as all service providers, are looking for better ways to provide their goods and services to prospective customers. To do so they are exploring and implementing the increased use…