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Mortgage Industry Trends

Want a Mortgage? Just Ask

Companies and consumers are increasing their use of voice-activated virtual assistants. Most companies today have interactive call answering systems that will guide a caller to their desired destination or provide static data. Banks offer services for their customers to call in and get account balance information, stop payment on checks, check for charges and payments made on credit cards, and…

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Mortgage Industry Trends

Is Skynet Coming to Mortgage Banking?

“We’re creating software robots to mimic what humans do [in mortgage lending]”, said Mark Davison, a partner at ISG, a technology research and advisory firm specializing in Robotic Process Automation (RPA). Mortgage lending is just now moving into the digital age and it appears it may leap right into robotic processing and maybe artificial intelligence.  Are you ready for this?…

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