Real-time, customizable reporting is of course is every quality control (QC) managers dream. A click here, a drag and a drop there, and at your fingertips is a unique picture of your loan quality performance ready to share with the business. Even with so many options in on-demand reporting, we still have our favorites that every QC manager should take…
Tag: Action Plans
Are You Just a Defect Monitor?
You’ve probably seen the commercials on TV with a bank security guard or a guy looking like a dentist, where they say they are just a ‘monitor’ but don’t do anything about what they find. It’s funny for a commercial, but not so funny to the bank or the patient needing dental work. Today, with so much emphasis placed on…
What’s Your Defect Management Plan of Action?
Over the past few years, lenders should have realized the importance of the quality of the loans they originate and why these need to be done in compliance with all the rules. We’ve seen that lenders originating large volumes of poor quality loans are susceptible to huge fines, loan indemnifications, and repurchases. In some cases, such lenders have originated themselves…
In Search of Defect Clarity
In the interests of time, expense and competition, FHA and Private MI companies offered lenders a delegated process for loan insuring. This was great for everyone until the spit hit the fan in 2007. All of a sudden, these loan insurers were carefully reviewing every detail of each defaulted loan to identify any possibility of a lender’s failure to strictly…