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Quality Insight for the Mortgage Industry

Tag: #2021

Mortgage Loan Quality

Why Action Plans Are Critical to Effective Quality Control Plans

David O'Malley / June 30, 2021

I have been in the mortgage industry for nearly three decades. Those who don’t know me might be surprised to know I developed some of the industry’s first quality control (QC) technology. Those that do know me, know it’s in my blood. And so, with confidence I can say that no good quality control plan is complete without a written…

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