Mortgage Industry Trends

Competing in the Digital Arena

Digital-mortgage-sandbox-rocket
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Digital-mortgage-sandbox-rocketI find it quite interesting to scan the daily headlines covering housing and mortgage lending. (I know, I gotta get a life!) Seriously, some recent headlines indicated:

  • Mortgage rates tumble, but may head back up;
  • Rates at 2017 low and may stay low;
  • Application volume is down; but
  • Credit availability is up

What’s your take on rates, the housing market, and the fate of lending in 2017? Whatever it is, rest assured with everyone jockeying for position, things will be very competitive over the next few years.

According to Fitch Ratings, the immediate future appears to belong to the big banks. Fitch says that these large banks will ultimately gain an advantage over smaller banks and non-bank lenders due to greater financial resources, pricing capabilities, and cross-sell opportunities, all supported by digital lending processes. Maybe…

Presently few lenders have full digital lending capabilities. Quicken took the lead through its Rocket Mortgage, which accounted for about 7% of their total originations in 2016. Others are now feverishly working to gain this technology. Recently, JPMorgan Chase announced that they are partnering with Roostify to develop their online mortgage capabilities.

Fitch says, the larger banks, having greater financial and information technology, may have a slight advantage. Plus, banks have the advantage of lower cost funds allowing them to price their loans more competitively, but only when they can control their costs and risks.

Rates will always be a major contributing factor in where consumers get their financing. The difference makers will be the ease of the process, timely delivery of the product, and customer service. Those with digital technology will surely have an advantage.

Will it be the large banks that take the lead? Or, will smaller banks and non-banks develop, acquire, or partner with the technology needed to compete? What about risk? Are the big guys willing to take the increased risks associated with cyber security, potential fraud, and regulatory compliance when lending online?

What about FHA lending? Will that be the scraps thrown to non-bank lenders? The game is changing, and it’s changing fast. Are you preparing to play in the digital sandbox?

Michael Vitali

About the Author

Michael Vitali

Michael L. Vitali – Independent Consultant to the Mortgage Industry Mike Vitali is an independent consultant to the mortgage industry on matters concerning compliance and mortgage lending. He most recently served as the Senior Vice President and Chief Compliance Officer for LoanLogics, monitoring regulatory developments and their practical implications for the mortgage lending industry. His duties included research, interpretation, and analysis of existing and proposed legislation related to the industry in support of recommendations for policy and/or procedure changes to maintain continued quality and compliance with all applicable laws, rules and regulations, investor requirements, and standard mortgage practices. In his more than 40 years in the mortgage industry, in senior level management, he has gained experience in all areas of mortgage lending, risk management, and compliance. Mike is a past President of the MBA of Greater Philadelphia, is a charter member and was the second Chairman of the MBA of Pennsylvania, and a past board member and Legislative Chair of both associations. He is a recipient of the 1998 Mortgage Banker of the Year Award from the MBA of Greater Philadelphia, and the 2003 Chairman's Award from the MBA of PA, and currently serves on several compliance related task forces for MBA.
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Michael Vitali

About Michael Vitali

Michael L. Vitali – Independent Consultant to the Mortgage Industry Mike Vitali is an independent consultant to the mortgage industry on matters concerning compliance and mortgage lending. He most recently served as the Senior Vice President and Chief Compliance Officer for LoanLogics, monitoring regulatory developments and their practical implications for the mortgage lending industry. His duties included research, interpretation, and analysis of existing and proposed legislation related to the industry in support of recommendations for policy and/or procedure changes to maintain continued quality and compliance with all applicable laws, rules and regulations, investor requirements, and standard mortgage practices. In his more than 40 years in the mortgage industry, in senior level management, he has gained experience in all areas of mortgage lending, risk management, and compliance. Mike is a past President of the MBA of Greater Philadelphia, is a charter member and was the second Chairman of the MBA of Pennsylvania, and a past board member and Legislative Chair of both associations. He is a recipient of the 1998 Mortgage Banker of the Year Award from the MBA of Greater Philadelphia, and the 2003 Chairman's Award from the MBA of PA, and currently serves on several compliance related task forces for MBA.
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